Privacy Policy

This policy is issued by WERENTTHAI COMPANY LIMITED (“We Charge”, “we”), operator of the We Charge EV charging app and website at www.wechargethai.com.

Contact: hello@wechargethai.com

When you create an account or use the app, we may collect:

Account details you provide — name, email address, and phone number. Charging activity — station, connector, energy (kWh), duration, and cost. Wallet and payment activity — top-ups, transfers, and transaction references from our payment providers. Device location — used to show nearby stations on the map, with your permission. Device and app data — such as push notification tokens, language, and crash diagnostics.

If you write to us from the website contact form, we receive the name, email, and message you submit.

We use this information to operate charging and wallet services, authenticate you, show nearby stations, send session and account notifications, prevent fraud, meet accounting and tax duties, and improve the product. We do not sell personal information.

We share data only with processors who help us run the service — for example payment providers, map providers, and push-notification infrastructure — and when Thai law requires it. Station partners see session data needed to operate their chargers, not your password.

We keep account data while your account is active. After you delete your account, profile data used to sign in (name, email, phone) is deactivated so the account can no longer be used. Charging and payment records may be kept where Thai law, tax, or dispute resolution requires it.

You can delete your We Charge account at any time. Full steps, timelines, and what is removed are on our account deletion page. You can also email hello@wechargethai.com.

Under Thailand’s Personal Data Protection Act (PDPA) you may request access, correction, or deletion of personal data we hold, or withdraw consent for optional processing such as location or push notifications, by emailing hello@wechargethai.com or using in-app account controls.

We Charge is not directed at children under 13. We do not knowingly collect personal data from children.

We may update this policy. The “Last updated” date above is the current version. Continued use of the app after an update means you accept the revised policy.